➤ How does e-mediation differ from face-to-face mediation?
Face-to-face mediation depends on physical presence and in-room dynamics. E-mediation operates through virtual tools, offering convenience, lower travel costs, and wider access. It reduces some nonverbal cues and requires reliable technology and data protection. Mediators adjust processes to build rapport, address power imbalances, and maintain confidentiality in the online environment.
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